Last Updated: 12 July 2026
Blue Duo Events (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.
Information We Collect
When you contact us or make a booking, we may collect information including:
- Name
- Email address
- Telephone number
- Event address
- Event date and time
- Booking details and requirements
- Payment information (where applicable)
- Any other information you choose to provide relating to your booking
How We Use Your Information
We use your information to:
- Provide quotations and process bookings
- Deliver the services you have requested
- Contact you regarding your booking
- Manage your account and booking history
- Improve our services
- Produce internal business reports and analytics
- Assist with future bookings and repeat customers
- Meet our legal and regulatory obligations
Data Storage and Security
Your information is stored securely within our own private management system.
Access to personal data is strictly limited to the owners of Blue Duo Events and authorised members of Blue Duo Events staff who require access to perform their duties.
We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or disclosure.
Sharing Your Information
We do not sell or rent your personal information.
Where necessary to provide our services, we may share relevant information with trusted third parties. Examples may include:
- Payment providers
- Delivery or logistics providers
- Venues
- Suppliers or subcontractors assisting with your event
- Professional advisers where legally required
We only share the minimum information necessary for the specific purpose.
Data Retention
We retain customer information within our management system for an indefinite period.
This enables us to:
- Maintain accurate business records
- Produce historical business reporting and analytics
- Assist with repeat bookings and returning customers
- Meet legal, accounting and insurance requirements where applicable
If you request that your information be removed, we will consider your request where we are not legally required to retain the information.
Your Rights
Depending on applicable data protection laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Object to certain processing of your information
- Request a copy of your personal data
To exercise any of these rights, please contact us using the details below.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and enhance our services.
You can control cookie preferences through your browser settings.
Third Party Services
Our website or online services may use third party platforms such as Facebook, payment providers, or other business tools. These services have their own privacy policies governing how they process your information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us via the contact details published on our website.